Here are some commonly asked questions about our fully cooked frozen meatball products. We also have a main FAQ page which covers general questions about all of our products. If your own question isn’t covered in our most commonly asked questions, don’t hesitate to get in touch.
Topics
Where can I purchase your Fully Cooked Frozen Meatballs products?
Please visit our Where To Buy page to help you find a store in your area.
If you don’t see our products at your favorite retailer, get in touch and we’ll make every effort to assist you.
Can I purchase your products from Cooked Perfect or from your parent company, Home Market Foods?
We currently do not ship our products directly to our consumers.
Where in my local grocery store can I find Cooked Perfect Fully Cooked Frozen products?
Typically, our fully cooked frozen products can be found in the frozen food section or the frozen meat section. Please ask your local store’s meat manager or frozen food manager for further assistance.
What do I do if the product has "freezer burn"?
Freezer Burn can occur when a package is not sealed properly and the cold, dry air of the freezer draws the moisture from the meat. Freezer Burn also occurs when product is not kept frozen and condensation forms inside the bag. This is a common occurrence when frozen foods are thawed and then refrozen. It is perfectly safe to consume our products if they have “freezer burn”. You should follow the heating instructions as you normally would. However, we do not recommend consuming as “freezer burn” will give all food, not just our products, an off-taste and a very dry, tough texture.
How long can your products be kept refrigerated (defrosted state) before spoiling?
Our Cooked Perfect meatballs can be kept refrigerated for up to 14 days without any concern of spoilage.
I followed the given microwave instructions for your meatballs but they were overcooked. Why?
The microwave instructions on the back of the package are for the stated specific number of meatballs and may vary depending on meatball variety and size. If you are cooking more or less than the quantity of meatballs indicated in the directions, the cook time should be altered. Please note that microwaves and power levels vary.
Why did my bag of meatballs puff up in the freezer?
We believe this is the result of shifts in temperature of the air inside the bag. This should not have any impact on product safety or quality.
Why did I find a different number of meatballs inside the bag than the number stated on the outside of the bag?
Our Cooked Perfect meatball products are packaged and sold by weight, not by count. The counts that are stated on the bags are approximate.
Do you have any recipes for your Fully Cooked Frozen Meatballs?
Recipes are available for our Fully Cooked Frozen Meatballs on the back of each bag and on our meatball recipes page.
